take99
Privacy Policy

This privacy policy provides a detailed explanation of how take99 collects, uses, stores, and protects the personal information of users on the take99 platform. By registering with take99 or using our services, you agree to the terms of this policy. We place the highest importance on your privacy and are committed to protecting your information.

1. Definitions and Scope

In this privacy policy, "take99", "we", "our" refer to the take99.lat website and its associated services. "User", "you", "your" refers to any registered member or visitor of take99. "Personal information" means any information that can identify an individual, directly or indirectly.

This policy applies to all take99 services, including live casino, slot games, cricket betting, card games, and the mobile platform. If you navigate to another website through a third-party link, that site's privacy policy is their own — we are not responsible for it.

2. What Information We Collect

2.1 Registration Information

When you open an account at take99, you provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number
• Email address
• Login password (stored in encrypted form)
• Preferred deposit/withdrawal method (e.g. bKash, Nagad, Rocket, Upay)

2.2 Identity Verification Information (KYC)

To ensure a safe gaming environment during large transactions or account verification, we may request identity verification (KYC) documents, such as:

• National ID card (NID) or passport copy
• Mobile banking account confirmation
• Proof of address (if required)

These documents are used solely for the purpose of legal compliance and fraud prevention, and are protected via SSL encryption.

2.3 Automatically Collected Information

When you use take99, our system automatically collects certain technical information:

• IP address and device type
• Browser type and version
• Time and date of visit
• The page from which you arrived at our site
• Session duration and navigation data
• Usage patterns via cookies and tracking technologies

2.4 Financial Transaction Information

When depositing and withdrawing at take99, the transaction amount, method, and time are recorded. However, your full bank or mobile banking account number is never stored.

3. Purpose of Data Use

take99 uses the information collected from you for the following purposes:

• To create, manage, and secure your account
• To process deposit and withdrawal transactions
• To provide welcome bonuses, cashback, and promotional offers
• To provide customer service and support
• To prevent fraud, money laundering, and unauthorized access
• To meet legal and regulatory obligations
• To improve platform performance
• To customize your gaming experience according to your preferences
• To ensure responsible gaming and monitor problematic behavior

We do not sell your information to third parties for advertising purposes.

4. Cookie Policy

take99 uses cookies to keep the website functioning properly. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Used to understand website usage and improve services.

You can reject most cookies by changing your browser settings, but doing so may prevent some features of the site from working properly.

5. Sharing and Disclosure of Information

take99 shares your personal information with third parties only in the following circumstances:

5.1 Service Provider Partners

We work with trusted technology partners who help operate our platform, such as payment processors, game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and technology infrastructure providers. These partners have access only to the information necessary to provide their specific services.

5.2 Legal Obligations

We may be required to disclose information based on a court order, government directive, or a valid request from a law enforcement agency. In such cases, we will provide only the minimum information necessary.

5.3 Fraud Prevention

Where necessary to prevent fraud, money laundering, or other illegal activities, relevant information may be shared with security agencies or other online gaming platforms.

6. Data Security Measures

take99 has adopted industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain readable form.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Regular Security Audits: Security reviews are conducted regularly by third parties.
• Limited Staff Access: Only authorized staff can access your information.
• Two-Step Verification: An option to add an extra layer of security to your account.

Please keep in mind, however, that no method of transmitting information over the internet is 100% secure. Even though we ensure the highest level of protection, absolute security cannot be guaranteed.

7. Data Retention Period

take99 retains your personal information for the following periods:

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records are kept for a minimum of 5 years based on legal and regulatory requirements.
• Inactive Accounts: For accounts that have been inactive for a long period, we will contact you to determine the future of the account.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted after their set expiry period.

8. Your Rights

As a take99 user, you have the following rights:

8.1 Right to Access Information

You have the right to request details of what information we hold about you. This request can be made through our support team.

8.2 Right to Correct Information

If there is incorrect information in your profile, you may request that it be corrected. Identity verification may be required for some corrections.

8.3 Right to Delete Information

When closing your account, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing.

8.5 Right to Data Portability

You may request your information in a structured, commonly usable format.

9. Protection of Minors

take99 strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from minors. Age verification is in place at the time of registration.

If we are notified that a minor's information has entered our system, we will immediately close that account and delete all associated data. If parents or guardians have any concern about this, they may contact our support team.

10. Third-Party Integrations

The take99 platform has integrated services with various game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft). These providers have their own privacy policies and operate independently. We are not responsible for their policies.

When using payment gateways such as bKash, Nagad, Rocket, and Upay, transaction information is also governed by the respective mobile banking service's policies.

11. Changes to the Policy

take99 reserves the right to update this privacy policy at any time. In the event of changes:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, registered users will be notified by email or via a notification on the platform.
• Continued use of take99 after changes have been made will be considered acceptance of the updated policy.

It is therefore recommended that you review this page regularly.

12. Contact Us

If you have any questions, objections, or requests regarding this privacy policy, please contact us. Our data protection team will process your request as quickly as possible.

Support is available directly in Bengali through our 24/7 live chat. You can also reach us by email: [email protected]