take99 Terms and
Conditions

1 General Provisions

take99 is an online gaming platform that offers live casino, slots, cricket betting and various card games for players in Bangladesh. These terms and conditions serve as a legal agreement between take99 and its users.

You must read these terms carefully before accessing the take99 platform or using any of its services. If you do not agree with any part of these terms, please refrain from using our platform.

1.1 Definitions

• "Platform" refers to the take99 website and application.
• "User" or "Player" refers to any registered member.
• "Services" refers to all gaming and payment services provided by take99.
• "Account Balance" refers to a player's own deposited funds and winnings.
• "Bonus Balance" refers to promotional credits provided by take99, which are governed by separate terms.

1.2 Applicability

These terms and conditions apply to all individuals using the take99 platform from Bangladesh. Separate terms may apply to any specific promotions or services associated with take99, and those terms must be read alongside these general terms.

2 Account Registration and Management

To enjoy services on take99, you need to create a personal account. The following terms apply to account registration.

2.1 Registration Process

• Each user may create only one account.
• All information provided at the time of registration must be accurate, complete and up to date.
• Your mobile number, email address and identity document details must be correct — this is mandatory.
• Creating or using multiple accounts by the same person is strictly prohibited.

2.2 Account Security

It is your responsibility to keep your take99 account login details (username and password) completely confidential. Do not share this information with any third party. Any unauthorized access to your account must be reported to our support team immediately.

• Use a strong password — at least 8 characters, combining uppercase and lowercase letters with numbers.
• Report any unusual activity on your account to us immediately via live chat.
• take99 will never ask you for your password.

3 Age Verification and Eligibility

You must be 21 years of age or older to use take99 services. This platform is for users aged 21 and above only.

3.1 Age Verification Process

• You must provide your correct date of birth at the time of registration.
• take99 may request government-issued identity documents (national ID, passport, etc.) for age and identity verification at any time.
• Failure to provide the required documents may result in the account being temporarily suspended.
• Providing minors with access to gaming services is strictly prohibited.

3.2 User Eligibility

To open an account on take99, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a legally competent individual who is able to enter into contracts.
• You confirm that there are no other legal restrictions preventing you from using our platform.

4 Deposit and Withdrawal Policy

take99 ensures secure transactions through the most widely used mobile banking and bank transfer methods in Bangladesh. All financial transactions are protected by SSL encryption.

4.1 Deposits

• Minimum deposit: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits are generally processed instantly.
• The source of deposits must be legitimate and must come from a method registered in the account holder's own name.

4.2 Withdrawals

• Minimum withdrawal: ৳1,000.
• Withdrawal time: 5 to 30 minutes (depending on the payment method and verification).
• Withdrawal requests will only be sent to a payment method registered to the account and in the depositor's own name.
• Identity verification may be required before the first withdrawal.
• take99 reserves the right to hold any suspicious withdrawal request for investigation.

4.3 Financial Responsibility

You are fully responsible for every financial transaction. take99 will not be liable for failed transactions due to incorrect information. If you experience any issues with a transaction, contact us via 24/7 live chat or at [email protected].

5 Bonuses and Promotional Offers

take99 provides bonuses and promotional offers for its players. These offers are provided under specific terms and conditions.

5.1 Welcome Bonus

• Newly registered players on take99 will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000.
• Example: A deposit of ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: A deposit of ৳18,000 will earn a maximum bonus of ৳8,000, giving a total balance of ৳26,000.
• This bonus is applicable once only and is limited to one account per device, one IP address and one payment method.

5.2 Wagering Requirements

• The welcome bonus must be wagered 25 times before withdrawal (on the total of deposit plus bonus amount).
• The bonus balance cannot be withdrawn before the wagering requirements are met.
• Some games may contribute a limited amount towards wagering requirements — contact the support team for details.

5.3 Other Promotions

From time to time, take99 runs cashback, reload bonus and special event offers. Each offer has its own specific terms, which will be stated alongside the offer. take99 reserves the right to change or discontinue any promotion without prior notice.

5.4 Bonus Abuse

If multiple accounts are created, collusion is used, or any other irregular method is employed to take advantage of bonuses, take99 may cancel the bonus on those accounts and close the accounts.

6 Fair Play Policy

take99 is committed to ensuring a fair, transparent and safe gaming environment for all players. All games operated on our platform run on sound algorithms.

6.1 Random Number Generator (RNG)

All slots and casino games on take99 use platforms from certified technology providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.), where each outcome is determined by a certified RNG system. Results are completely random and do not depend on any previous outcome.

6.2 Gaming Rules

• Each game has its own rules, which can be viewed within the game.
• If you notice any technical error, notify the support team immediately.
• take99 reserves the right to void any bet placed as a result of a technical error.

7 Prohibited Activities

The following activities are strictly prohibited on the take99 platform. Violating these prohibitions may result in account closure and forfeiture of balance.

• Creating or operating multiple accounts by the same person.
• Opening or operating an account using another person's identity.
• Using strategic betting tactics (arbitrage betting) to exploit bonus offers.
• Interfering with the platform through hacking, malware or any other technical means.
• Using the platform for money laundering or any other illegal financial activity.
• Claiming bonuses through fraudulent methods.
• Obstructing or harassing other players in their use of the platform.
• Threatening or abusing take99 staff.

8 Account Suspension and Closure

8.1 Suspension or Closure by take99

take99 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or money laundering.
• Providing false or fabricated information.
• Abuse of the bonus policy.
• Direction from law enforcement agencies.

8.2 Closure by the User

You may close your take99 account at any time. Before the account is closed, you will be given the opportunity to withdraw any withdrawable balance remaining in your account. Closure requests must be made via live chat or email.

9 Limitation of Liability

take99 strives to provide its services to the highest standard. However, take99's liability is limited in the following circumstances:

• If a game session is interrupted due to loss of internet connection or a technical error.
• If there is a disruption to the services of a third-party payment provider (bKash, Nagad, Rocket, etc.).
• Service unavailability during unplanned server maintenance.
• Issues arising from the user's own device or network.

take99 does not provide any compensation for financial losses arising from gaming. Gaming involves risk, and players take this risk knowingly.

10 Privacy & Data Protection

take99 gives the highest priority to protecting your personal information. All data transfers on our platform are secured through SSL encryption.

10.1 Information Collection

We collect only the personal information necessary to provide our services. This includes: name, date of birth, contact details, and payment method information.

10.2 Use of Information

• For account verification and management.
• For payment processing.
• For fraud prevention and ensuring security.
• For providing customer support.

For more details, please read our Privacy Policy.

11 Responsible Gaming Policy

take99 places the highest importance on responsible gaming. We believe that gaming is an entertainment activity and should never have a negative impact on your life.

11.1 Setting Limits

Players can set deposit, wagering, and session time limits on their accounts. To use this feature, please contact the support team via live chat.

11.2 Self-Exclusion

If you feel that gaming is having a harmful effect on your life, you can request self-exclusion. While self-exclusion is active, you will not be able to access the platform.

11.3 Support

To learn more about problem gaming and for support, visit our Responsible Gaming page or contact us via 24/7 live chat.

12 Changes & Amendments

take99 reserves the right to change, add to, or remove these terms and conditions at any time. For significant changes, we will endeavour to post a notice on the platform.

12.1 Effect of Changes

• Updated terms will take effect from the date of publication.
• If you continue to use the platform after changes have been made, you will be considered to have accepted the new terms.
• If you do not agree with the new terms, you may close your account.

12.2 Contact

If you have any questions about these terms and conditions, please contact our support team:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]